Privacy Policy
At Les Cases d’Alcanar, Mediterranean Coast, we are committed to protecting your personal data and respecting your privacy in accordance with applicable Spanish and European Union data protection laws, including the General Data Protection Regulation (GDPR).
Information We Collect
We may collect:
- Full name
- Email address
- Phone number
- Booking details
- Payment-related information
- Communication history
How We Use Your Information
Your information is used to:
- Process reservations
- Communicate regarding bookings
- Improve guest experience
- Comply with legal obligations
- Prevent fraud and unauthorized activity
Payment Security
All payments are processed through secure payment providers. We do not store full credit card information on our servers.
Third-Party Services
We may use trusted third-party providers for:
- Payment processing
- Website analytics
- Booking management
- Customer communication
Data Protection
We implement appropriate technical and organizational security measures to protect your information.
Your Rights
Under GDPR, guests have the right to:
- Access their personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
Cookies
Our website may use cookies to improve browsing experience and website functionality.
Contact
For privacy-related requests, contact:
info@villaserena.com