Cancellation Policy

Flexible Cancellation Policy

At Les Cases d’Alcanar, Mediterranean Coast, we understand that travel plans can change unexpectedly. Our cancellation policy is designed to be fair and transparent for all guests.

Free Cancellation

Guests may cancel their reservation free of charge up to 7 days before the check-in date.

Partial Refund

For cancellations made within 7 days before arrival, 50% of the total booking amount will be refunded.

Non-Refundable Cases

No refunds will be issued for:

  • No-shows
  • Early departures
  • Cancellations made less than 48 hours before check-in

Booking Modifications

Date changes are subject to availability and may involve price differences depending on the season.

Refund Processing

Approved refunds are processed within 5–10 business days through the original payment method.

Force Majeure

In exceptional circumstances beyond the guest’s control (natural disasters, government restrictions, etc.), we will review cancellation requests individually.